Any customer who is dissatisfied with a purchase for any reason may exchange or return the merchandise within 30 days of the original date of purchase with the original sales receipt.
Exchanges and Returns:
All exchanges and returns require a Return Authorization number. Please call us for a return authorization number and instructions before returning any merchandise.
If the merchandise is returned in the unopened original packaging and with the original sales receipt within 30 days of the date of purchase:
A refund will be issued in the original form of payment for the price paid less any shipping and handling fees. A check may be issued if the original form of payment is unavailable for credit.
If the merchandise is returned with original sales receipt after 30 days from the date of purchase:
Merchandise may be returned for merchandise exchange or merchandise credit. The merchandise credit amount is the amount indicated on the receipt less any shipping and handling fees. The merchandise credit must be used within one year from the date of the return.
If the merchandise is returned without a receipt:
Merchandise may be returned for merchandise exchange or merchandise credit. The merchandise credit amount is the amount of the lowest selling price ever offered of the merchandise being returned including sales and promotions.
Refund of Shipping and Handling Charges:
We will only refund shipping charges if we have sent the wrong item.
Checks Returned Unpaid:
In the event a check is returned unpaid for any reason, there will be a return fee, as permitted by State or Federal law, of $20 or more which may include fees, collection costs, and applicable state taxes. This fee may be presented to your bank electronically or submitted via paper draft.